DUAL an award-winning underwriting agency
Underwriting profitably, offering great products and superior service since 1998
The DUAL Group is an established and respected leading underwriter with annual gross written premiums of GBP 628 million employing 560 people worldwide. DUAL is the world’s largest underwriting agency and Lloyd’s of London's largest international coverholder. Some of the world's largest and best-rated insurance and reinsurance companies back DUAL.
We are driven to create and deliver the right products for the right people across the globe; with underwriting offices around the world by connecting capacity providers with new markets, intermediaries with capacity providers and brokers with their clients to meet the needs of the end customer.
DUAL and Lloyd's
The DUAL Group is Lloyd's largest international coverholder. Several Lloyd's syndicates including Hiscox, Liberty, Arch, Argo, ANV, Aspen, Catlin, QBE and W R Berkley provide capacity for DUAL's insurance and reinsurance lines of business.
Awards and Recognition
The achievements of DUAL and the Hyperion Group have been recognised by awards including:
- The Queen's Award for Enterprise: International Trade 2012 and 2007 (Hyperion);
- Underwriting Agency of the Year; the British Insurance Awards 2014 and 2012 (DUAL);
- Sunday Times International Track 200, 2014, 2013 and 2012 (Hyperion);
- Sunday Times Profit Track 100, 2014 (Hyperion).
DUAL distinguishes itself through service.
We provide timely turnaround of quotes, insurance documentation and claims handling. But speed and efficiency should not come at the cost of accuracy or product quality. DUAL seeks to maintain exacting standards for excellence in every phase of the insurance transaction.
Our underwriters work with brokers to provide a comprehensive range of small to mid-market insurance products. We understand the importance of low cost delivery. We are able to provide innovative products at competitive premiums because our creative front office is supported by an efficient, technology enabled back office. We also seek ways to reduce the frictional costs that can make small to mid-market products too expensive for many smaller buyers.
How DUAL has changed
When it was founded in Madrid in 1998, DUAL wrote only Financial Lines and only in Europe. In 2014, this had changed and now these lines make up only 44% of GWP. We also transact business across the world.
DUAL works closely with you to understand your business.
Our global network enables us to provide access to international expertise, knowledge and developments so we can constantly improve the products and services we offer.
We work hard to understand the needs of your business to ensure you receive a consistently outstanding service from DUAL that is both tailored to your requirements and superior in its delivery.